BSDI Support Bonn Secure Data Infrastructure

Remote support

We support you directly on your screen.

RustDesk allows the BSDI support team to establish an encrypted connection to your device after your explicit approval.

BSDI Services

Prepare your support session

Follow the three steps. Then keep your RustDesk ID and one-time password ready.

Download RustDesk

For most BSDI workstations, the Windows version is the correct choice.

Recommended

Windows · 64-bit

Current version: 1.4.9 · 23,3 MB

Download for Windows
Show downloads for other systems
Windows Architecture: ARM 64-bit · 21,3 MB rustdesk-1.4.9-aarch64.exe Download
Windows Architecture: 32-bit · 11,4 MB rustdesk-1.4.9-x86-sciter.exe Download
Fedora / RHEL Architecture: 64-bit · 30,1 MB rustdesk-1.4.9-0.x86_64-suse.rpm Download
Fedora / RHEL Architecture: 64-bit · 30,1 MB rustdesk-1.4.9-0.x86_64.rpm Download
Android Architecture: 64-bit · 25,1 MB rustdesk-1.4.9-x86_64-signed.apk Download
Linux Architecture: 64-bit · 81,8 MB rustdesk-1.4.9-x86_64.AppImage Download
Debian / Ubuntu Architecture: 64-bit · 22,3 MB rustdesk-1.4.9-x86_64.deb Download
macOS Architecture: 64-bit · 31,0 MB rustdesk-1.4.9-x86_64.dmg Download
Windows Architecture: 64-bit · 23,7 MB rustdesk-1.4.9-x86_64.msi Download
Debian / Ubuntu Architecture: 64-bit · 15,8 MB rustdesk-1.4.9-x86_64-sciter.deb Download
Fedora / RHEL Architecture: ARM 64-bit · 29,4 MB rustdesk-1.4.9-0.aarch64-suse.rpm Download
Fedora / RHEL Architecture: ARM 64-bit · 29,4 MB rustdesk-1.4.9-0.aarch64.rpm Download
Android Architecture: ARM 64-bit · 25,6 MB rustdesk-1.4.9-aarch64-signed.apk Download
Linux Architecture: ARM 64-bit · 78,9 MB rustdesk-1.4.9-aarch64.AppImage Download
Debian / Ubuntu Architecture: ARM 64-bit · 20,7 MB rustdesk-1.4.9-aarch64.deb Download
macOS Architecture: ARM 64-bit · 24,7 MB rustdesk-1.4.9-aarch64.dmg Download
Windows Architecture: ARM 64-bit · 21,8 MB rustdesk-1.4.9-aarch64.msi Download
Android Architecture: ARM 32-bit · 24,3 MB rustdesk-1.4.9-armv7-signed.apk Download
Android Architecture: Universal · 68,3 MB rustdesk-1.4.9-universal-signed.apk Download
Debian / Ubuntu Architecture: ARM 32-bit · 12,1 MB rustdesk-1.4.9-armv7-sciter.deb Download

Configure the BSDI server

Copy the configuration. In RustDesk, click ⋮ next to your ID → Network → ID/Relay Server → the left icon in the top-right corner (import from clipboard) → OK.

BSDI server configuration ==QfiIiOikXZrJCLiIiOikGchJCLiUGZu4mbvJWLp5WdukGZzJmL0J3bwBXdzJiOikXYsVmciwiIlRmLu52bi1SauVnLpR2ci5Cdy9GcwV3ciojI0N3boJye

This configuration connects your client to the BSDI support infrastructure.

Approve the connection

Return to the RustDesk home screen and provide the BSDI support team with the displayed ID and one-time password.

You decide when access is possible.

No support connection can be established without your ID and current password. You can end the session in RustDesk at any time.

BSDI Services

Setup step by step

The short video shows the complete import of the BSDI configuration.

  1. Download and launch RustDesk.
  2. Open the menu next to your ID and select “Network”.
  3. Open “ID/Relay Server” and import the copied configuration.
  4. Confirm with “OK” and return to the home screen.
  5. Provide your ID and one-time password during the support appointment.